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Privacy condition
Website Privacy Disclosure
This Privacy Disclosure of the website (the "Disclosure") illustrates how DMG S.p.A. ("DMG",
"we" or
"our") uses and shares the personal data ("personal data") of those who visit this website (the
"website") or contacts us by means of the contact data therein.
DMG may collect personal data in some sections of the Website, (such as if you access your
account
via the website): this Disclosure explains how DMG uses these data.
The website allows users to visit paces on our products, solutions, services, contacts, sales
network, as well as the status of your order, documents related to your order, and the
registration
of complaints.
Third parties with whom we share your personal data
It is possible that personal data may be communicated to:
· companies or other organisations who perform services on our behalf, such as web hosting
companies, analytics providers, IT vendors, support service providers;
· companies or professionals for assistance requested on our products
· any public authority - administrative, judicial or independent, public administration or other
third parties, where we deem it necessary in order to fulfil a legal obligation or protect our
or
any third party rights, or the personal safety of any individual, or to prevent or resolve fraud
or
issues related to health or safety in any way; or
· any third party that purchases, or to which we may transfer, our assets and activities, in
whole
or in part. Should such sale or transfer occur, we will make reasonable efforts to ensure that
the
person to whom the Personal Data is transferred uses them in accordance with this disclosure.
International transfer of personal data
Personal data will be processed in accordance with the rules and laws in force on the protection
of
personal data if they are transferred within the European Economic Area ("EEA"), as well as in
countries outside of this area (including the United States): we will implement appropriate
safeguards in accordance with our obligations under current legislation in order to ensure the
adequate protection of such data, regardless of the country where the data is sent.
Types of personal data used
DMG collects personal data from the website:
- when forms are filled out (such as the registration of a complaint)
- when you access your personal area to check the status of orders or their related
documentation
- automatically through the use of cookies and similar technologies. For more information,
click here.
The website allows you to provide the following personal data:
- name and contact details (such as address, telephone number(s) and e-mail address),
information on the company of origin or on the employer if a request has been submitted as a
professional, or if the reserved area has been accessed to view their orders and related
documentation;
- products and services of interest;
- marketing preferences.
On our own behalf:
- we collect personal data when specific sections of the website are used, such as creating
an
account, complaints, sending or downloading the ordering software, requesting assistance from
one of
our specialised technicians, and reading feedback as regards a technical intervention.
- we reserve the right to process personal data for legitimate profiling purposes in
relation
to products or services already viewed by the user or in relation to that which he or she has
shown
interest;
How your personal data is used
We use personal data collected through the website in order to:
- satisfy user requests (such as creating an account to access data related to orders);
- manage and improve our business and relationships with customers;
respond to requests for information from the user;
- perform research;
- send marketing material in line with communication preferences;
- comply with legal and administrative obligations, exercise or defend a right in court,
respond to requests for information by public authorities or other third parties, as well as
prevent
and combat the commission of offences and fraud or to protect our rights as well as those of the
user and other subjects;
- ensure the proper functioning of the website, personalise and improve it according to the
user's needs and methods of use.
We may associate and analyse your Personal Data in order to:
- help us to understand, develop and improve products, processes, services and business and
marketing strategies;
- customise the products and services offered;
- keep Personal Data up to date;
- better understand customers;
- manage and improve relationships with the user and his/her company.
The above activities could include the modification of our communication strategy, the
evaluation of
the effectiveness of our marketing and customer support service, the performance of market
analysis,
the identification of products or services that could most interest the user and specific
communications with information about such.
The processing of personal data for profiling purposes is based on our legitimate interest in
getting to know our customers and proposing products and services that may be of most interest
(Article 6, para. 1 f) of the Regulation). As specified in the paragraph "User rights", you can
oppose the processing of personal data for profiling purposes at any time.
We may also collaborate with third parties in order to show targeted advertising content on
social
media and/or when you browse the Internet or visit other sites, if you have consented to the use
of
cookies. To find out how to stop receiving marketing communications from us, please view the
"User
Rights" section below.
Personal data collected is stored in an identifiable format for a period that is reasonably
necessary to achieve the purposes for which it was collected. Usually, this means retaining the
data
until one of the following conditions occurs:
- the need to provide the requested services;
- to protect and defend our rights (including in court), the user's rights or any property
thereof;
- meet marketing needs, unless the user revokes consent to the processing activities;
- pursue one of our legitimate interests as identified in this disclosure;
- obligation to keep your personal data in accordance with applicable laws or regulations.
Marketing preferences
By obtaining freely given and optional consent, we will process the data for marketing purposes
(sending advertising material, performing market research, commercial communications and
customer
satisfaction surveys) and periodic updates, such as by sending information related to DMG
products
and services that are of most interest to the user by post, email, sms and landline/mobile
phone,
with or without an operator. Granting consent to the processing of personal data and conferring
the
same for marketing purposes is a freely given and optional choice; if consent is not given, the
user
will not suffer any detrimental consequences. You can revoke consent to the processing of your
data
for marketing purposes at any time, free of charge and without any consequence, in the manner
indicated in the paragraph "User rights", even in a selective manner, by informing us that you
no
longer wish to be contacted through one or more contact methods. To this end, we therefore
request
that you give your consent to the processing of data for marketing purposes and to the
possibility
of being contacted by us by selecting the appropriate consent request box on the various pages
of
the Website, also indicating the specific channels of communication with which you prefer to be
contacted.
Data retention
The storage of the data collected on the basis of your consent will be kept until the consent is
revoked or when the requirements of the processing and / or those connected and / or connected
due
to legal, contractual or other obligations have ceased.
Legal basis of processing activities
There are various legal bases that we rely on for the processing of Personal Data.
We will collect and use Personal Data in the following situations:
- if our use of personal data is in our legitimate interest or in that of the organisation
with
which we have shared such data, but only after having ensured that the data and rights are
adequately protected. For example, we could invoke this legitimate reason if we ourselves use
personal data in order to: understand and improve our products, services and/or marketing
strategies; perform research activities; manage and improve our relationship with the user and
perform technical support activities; to help identify the information, products and services of
greatest interest to the user and send or display online advertising material for the products
or
services in question; ensure that our products and services are delivered and used in compliance
with the law and the terms of applicable conditions, and, where necessary, protect or safeguard
our
rights or property (including in court) or identify, prevent or otherwise handle fraud or
security
issues;
- if we deem the use of personal data as necessary in order to fulfil a legal or regulatory
obligation to which we are subject;
- in a limited number of circumstances, if we deem it necessary in order to protect
someone's
safety or vital interests;
- in certain circumstances, if we deem it necessary for the purposes of public interest,
and
only once you have given your consent. For example, we will request your consent to collect
technical information such as data obtained through the use of cookies and similar technologies,
and
to use your personal data in order to send you marketing communications via e-mail and SMS.
Where
the use of personal data is based on consent, the user has the right to revoke such consent at
any
time. The withdrawal of consent is without prejudice to the legitimacy of processing carried out
before such revocation. For further details, please see the "User Rights" section of this
Disclosure.
User Rights
As a natural person, you have the right to ask about what data DMG holds in its account and for
what
purposes, as well as to access such data (i.e. the right to obtain confirmation from us that
your
data is being processed and, in this case, to obtain access to them, receiving a copy as well as
certain information in relation to the processing activity) and rectify them if needed (i.e. the
right to obtain the correction of inaccurate data and the integration of incomplete data. The
user
has the right to request a limitation of data processing (i.e. the right to obtain the sealing
of
data stored with the aim of limiting its future processing), their partial or complete erasure,
or
that they be provided in a commonly used electronic format in order to be shared with other
organisations (right to "data portability").
Where the user has consented to our use of personal data (for further information see the
section
entitled The legal bases of processing) the user may revoke this consent at any time. You must
contact us at the address below if you wish to revoke your consent. The withdrawal of consent is
without prejudice to the legitimacy of processing carried out before such revocation.
For any privacy and related data processing issues, please contact:
DMG S.P.A.
Privacy Office
VIA DELLE MONACHELLE, 84
00071 POMEZIA (RM) - ITALY
or send an e-mail to: ufficioprivacy@dmg.it
Cookie condition
Name | Type | Supplier | Purpose | Expiry |
---|---|---|---|---|
CookieScriptConsent | Technical | www.dmg.it | Stores consent status of the user to cookies for the current domain | 30 days |
PHPSESSID | Technical | www.dmg.it | Identifies the current session during the site visit | Session |
Does dmg.it ever use third-party cookies?
Yes, dmg.it uses the services of fully reliable and
recognised
online advertising and marketing companies. These companies need to place cookies in order to
provide
their services. The suppliers we use are committed to consumer awareness and establishing
procedures
and
standards for operation and data management. Most of these companies are members of the NAI
(Network
Advertising Initiative). NAI members comply with the standards and codes of conduct concerning
the
sector. You can visit www.networkadvertising.org to see the NAI members who have placed
advertising
cookies on your computer. To use the opt-out function of the behavioural advertising programme
of a
NAI
member, click the box of the company you want to exclude.
Who can access data from cookies on dmg.it?
Only D.M.G. S.P.A. can access data from
cookies on
dmg.it.
From time to time, dmg.it might use third parties who supply services for market analysis and
quality
control. The data from cookies placed by third parties might be accessible to these third
parties,
who
will keep them strictly anonymous and process them in full compliance with the security
procedures
prescribed by the privacy policy statement published on dmg.it.
Does dmg.it check my online behavior?
No, dmg.it only makes a statistical analysis of
user
behaviour
on
its website. You might receive advertisements from
dmg.it on different websites (retargeting), according to your behaviour on the website. This
information
is anonymous. We do not follow the movements of our users outside dmg.it.
How can I change cookie preferences?
Using your browser settings (Internet Explorer,
Safari,
Firefox,
Chrome etc.) you can establish which cookies you want to receive or not. Use your browser "Help"
button
to see where you can find the afore-mentioned settings. Please note that some cookies, if
rejected,
might prevent the proper operation of our website. Please also note that using the opt-out
function
of
an advertising network does not mean that you will no longer receive or that you will no longer
be
subject to market analysis and online advertisements. It only means that the network that you
want
to
exclude will no longer send you any advertisements according to your preferences and your online
behaviour.